All items undergo quality checks before dispatch, however there may be times when things go wrong and you wish to process a refund.

All returns will be covered when damaged in transit or otherwise defective. Evidence of damage must be provided and we may wish for the damaged item to be returned. Full refunds will be given for successful claims.

Products ordered in error may be returned for full refund, assuming the item is undamaged. Return postage costs will not be covered. Refunds will be granted once we receive the returned goods.

In the event of any errors with your order, please do not hesitate to get in touch as soon as possible. We will guide you through the returns & refunds process and may even be able to cancel an order before dispatch. 

We will do our best to make sure your order reaches you safely. Your consumer rights are not affected by our policies.